Frequently Asked Questions
1. What types of custom signs do you make?
We produce business signs, monument signs, pole signs, illuminated signs, window graphics, vehicle wraps, LED neon signs, indoor wayfinding signage, and commercial billboards. If you have a specific idea in mind, tell us about it and we’ll let you know what’s possible.
2. Can you match my existing brand colors and logo?
Yes. We ask for your brand guidelines, logo files, and any existing marketing materials at the start of the project. Every sign we design is built around your brand, not a generic template.
3. What materials do you use for custom signs?
It depends on the sign type and where it’s going. We work with aluminum, acrylic, PVC, vinyl, and LED components, all chosen for durability in Florida’s heat and humidity. We’ll recommend the best material once we know your project details.
4. Do you offer 3D or dimensional signs?
Yes. Dimensional letters and 3D signage add depth and a more premium look to storefronts and lobbies. We can quote these alongside flat signage options.
5. What's the difference between a business sign and a custom sign?
Business signs typically refer to storefront and building identification, like lobby signs or exterior building signs. Custom signs is a broader term that covers any sign designed specifically for your brand, including business signs, vehicle wraps, and banners.
6. Do I need a business sign if I already have a storefront?
A storefront alone doesn’t guarantee visibility. A well-placed, well-lit business sign helps people find your location from the road and builds trust before they even walk in.
7. Can you design signs for multiple business locations?
Yes. We work with businesses that have several locations across West Palm Beach and the surrounding area, and we can keep the branding consistent across all of them.
8. Do you offer design services, or do I need my own designs?
We handle the full design process in-house. You don’t need a finished design ready to go. Just share your ideas, brand materials, and goals, and our team will create concepts for you.
9. How many design revisions do I get?
We include revisions as part of the design process to make sure the final sign matches what you had in mind. The exact number depends on your project scope, which we’ll outline before work begins.
10. Can I see a proof before production starts?
Yes. We never move into fabrication until you’ve approved a final design proof. This avoids costly mistakes and makes sure you’re happy with the result.
11. Do you handle installation, or just fabrication?
We handle both. Our team manages design, fabrication, and installation, so you’re not coordinating separate vendors.
12. How long does installation take?
Most standard signs are installed in a single day. Larger projects, like monument signs or multi-location rollouts, may take longer depending on complexity.
13. Can you install signs on buildings I don't own?
If you’re leasing your space, we recommend checking with your landlord or property manager before installation. We’re happy to work directly with them if needed.
14. Do you remove old signage before installing new signs?
Yes. Removal and disposal of old signage can be included as part of your installation, just let us know ahead of time so we can plan for it.
15. Do I need a permit for a new business sign?
In most cases, yes. Sign permits vary by city and county across Florida, and requirements depend on sign size, location, and type.
16. Will you handle the permit process for me?
Yes. We manage the permitting process on your behalf, including submitting applications and coordinating any required inspections, so you don’t have to navigate local codes yourself.
17. How long does it take to get a sign permit approved?
Permit timelines vary depending on the city and current backlog. We factor this into your project timeline and keep you updated throughout the process.
18. How much does a custom sign cost?
Permit timelines vary depending on the city and current backlog. We factor this into your project timeline and keep you updated throughout the process.
19. Is there a minimum order for custom signage?
No. We work with businesses on both small, single-sign projects and larger multi-sign rollouts.
20. Do you offer payment plans for larger projects?
For bigger jobs, like multi-location signage or commercial billboards, we can discuss payment structures during your consultation. Reach out and we’ll go over your options.
21. How long does a typical sign project take from start to finish?
Timelines vary based on design complexity, permitting, and fabrication. Simple signs can be ready in about a week or two, while larger illuminated or permitted signage can take several weeks.
22. Can you accommodate rush orders?
In many cases, yes. Let us know your deadline upfront and we’ll do what we can to prioritize your project.
23. Do you offer maintenance for signs after installation?
24. How often should outdoor signs be maintained?
Florida’s sun, salt air, and storms can wear down signage faster than in other climates. We recommend a check-up at least once a year, more often for illuminated or high-traffic signs.
25. Do your signs come with a warranty?
Yes. We stand behind our materials and craftsmanship. Warranty terms vary depending on the sign type and materials used, and we’ll go over the specifics during your quote.
26. What areas do you serve?
We proudly serve West Palm Beach and the surrounding Florida communities. If you’re unsure whether your location is in our service area, give us a call and we’ll confirm.
Ready to Get Started?
Still have questions? Call Sign Company West Palm Beach at (561) 581-8882 or request a free consultation. We’ll help you find the right signage solution for your business.